Documentation

Everything you need to build, connect, and move faster with MartechAI.

Find setup guides, platform walkthroughs, integration references, feature documentation, and practical examples for getting more out of MartechAI and Derail Logic's connected marketing system.

14 guides

Getting Started

Getting Started

Getting Started

Beginner3 min read

Setting Up Your Brand Voice

Configure your Brand Voice in MartechAI — set your website, tone, guidelines, and competitors so AI-generated content sounds like your brand every time.

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Beginner3 min read

Connecting Your WordPress Site

Connect your WordPress site to MartechAI for content publishing, SEO syncing, and site audits using a secure application password.

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Beginner4 min read

Understanding User Roles and Permissions

Learn about MartechAI's five user roles — Viewer, Editor, Admin, Billing, and Tenant Admin — including what each role can access and how to customize permissions with overrides.

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Beginner3 min read

Inviting Team Members

Learn how to invite team members to your MartechAI workspace, assign roles, and track pending invitations.

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Beginner2 min read

Switching Between Workspaces

Learn how to switch between workspaces in MartechAI to manage multiple brands, clients, or business units from a single account.

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Beginner5 min read

Create Your First Campaign

Build your first multi-channel campaign in MartechAI — choose a template, set your audience, schedule delivery, and let AI optimize performance.

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Beginner4 min read

Add Your First Contacts

Build your CRM database — add contacts manually, import from CSV, and organize with segments and custom fields.

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Beginner4 min read

Connect Your First Integration

Link your email, Google Analytics, Search Console, and social accounts so MartechAI can pull real data and power your marketing workflows.

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Beginner3 min read

Set Up Your Account Profile

Personalize your MartechAI account — set your name, avatar, timezone, notification preferences, and keep your password secure.

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Beginner4 min read

Create your first workspace

Learn how to create and configure workspaces in MartechAI — the top-level organizational unit that keeps client and brand data siloed.

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Beginner

Understanding Workspaces and Multi-Tenancy

The Hierarchy MartechAI uses a Tenant Workspace Users Data structure. Your tenant is your organization, workspaces are team/client environments, and data is completely isolated between workspaces. What is a Tenant? Your tenant represents your entire organization. It has a unique slug, one or more workspaces, and your billing subscription. What is a []

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Beginner

Navigating the Dashboard

Top Bar At the very top of every page you will find the Global Search bar, Notifications bell, Report a Bug button, Dark Mode toggle, Support link, and the Settings gear icon for workspace management. The main dashboard with KPI cards (Campaigns, Pipeline Value, Contacts, Deals) and monthly calendar Sidebar Navigation The left sidebar organizes []

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Help Center

Help Center

Beginner2 min read

Help Center — How to Use MartechAI Documentation

Welcome to the MartechAI Help Center. Browse documentation by category, search by keyword, and follow step-by-step guides organized by difficulty level.

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Platform Dashboards

Platform Dashboards

Beginner3 min read

Platform Dashboards — Your Command Center Overview

Your command center for MartechAI: key metrics, smart calendar, activity feed, quick launch actions, and integration health monitoring.

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4 guides

Autopilot

Autopilot

Autopilot

Beginner4 min read

Understanding Autopilot — AI-Powered Marketing Insights

Learn how MartechAI Autopilot monitors your marketing, surfaces insights, executes playbooks, and automates optimizations across all channels.

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AI Prospecting

AI Prospecting

Intermediate4 min read

AI Prospecting — Find and Qualify Leads Automatically

Use ARC AI to automatically research contacts and generate personalized 3-email outreach sequences. Review, approve, and monitor campaigns from one dashboard.

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Workflows

Workflows

Intermediate4 min read

Workflows — Automate Repetitive Marketing Tasks

Automate marketing tasks with visual no-code builder. Triggers, conditions, actions across CRM, email, social, and integrations.

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RAG Knowledge Base

RAG Knowledge Base

Beginner4 min read

RAG Knowledge Base — AI-Powered Document QA

Upload documents and get AI-powered answers with source citations. Organize into collections, set permissions, and embed Q&A on your site.

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11 guides

Marketing

Campaigns

Campaigns

Beginner5 min read

Campaigns Overview — Multi-Channel Marketing Orchestration

Orchestrate multi-channel marketing campaigns with visual workflow builder, AI-generated structures, conditional logic, and cross-channel analytics.

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Email Builder

Email Builder

Beginner4 min read

Email Builder — Create Beautiful, High-Converting Emails

Create professional emails with drag-and-drop editor, AI content generation, templates, personalization, and built-in testing tools.

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Social Media

Social Media

Beginner4 min read

Social Media — Schedule, Publish, and Analyze

Manage all social media from one dashboard — schedule posts, publish across platforms, monitor engagement, and analyze performance with AI insights.

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Content Studio

Content Studio

Beginner4 min read

Content Studio — AI-Powered Writing and Publishing

AI-powered content creation hub: generate blog posts, social captions, ad copy, and more. Publish to WordPress with built-in SEO optimization.

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Landing Pages

Landing Pages

Beginner4 min read

Landing Pages — Build and Publish Conversion-Focused Pages

Build conversion-focused landing pages with drag-and-drop editor, AI generation, templates, forms, and A/B testing — no coding required.

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Forms

Forms

Beginner4 min read

Publishing and Embedding Your Form

Learn how to publish, embed, and share your MartechAI forms — JavaScript embed, iframe, direct links, version management, and platform-specific instructions.

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Intermediate5 min read

Form Settings — Notifications, Confirmations CRM Mapping

Configure form notifications, thank-you confirmations, CRM field mapping, security settings, webhooks, and save-progress for your MartechAI forms.

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Beginner5 min read

Creating Your First Form

Learn how to build forms in MartechAI's drag-and-drop V2 Form Builder — add fields, customize properties, use AI generation, and publish your first form.

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Beginner4 min read

Forms — Capture Leads and Build Your Audience

Build custom forms with drag-and-drop, conditional logic, and CRM integration. Capture leads, collect feedback, and automate follow-ups.

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Brand Voice

Brand Voice

Beginner3 min read

Brand Voice — Enforce Consistent Messaging

Define your brand's tone, vocabulary, and style rules. The AI enforces consistent messaging across all content — emails, blogs, social, and ads.

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File Library

File Library

Beginner3 min read

File Library — Centralized Asset Management

Centralized hub for all marketing assets — upload, organize, edit, and reuse images, documents, and videos across every MartechAI module.

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6 guides

CRM & Sales

CRM Contacts

CRM Contacts

Beginner4 min read

CRM Contacts — Your Centralized Contact Database

Learn how to manage, import, segment, and score your contacts in MartechAI's centralized CRM database. Track every interaction across email, forms, deals, and campaigns.

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CRM Companies

CRM Companies

Beginner3 min read

CRM Companies — Track Organizations and Accounts

Track every organization and account your business interacts with. Link contacts, manage deals, and view complete company activity histories.

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CRM Deals

CRM Deals

Beginner4 min read

CRM Deals — Manage Your Sales Pipeline

Manage your sales pipeline with Kanban-style deal tracking, custom stages, AI-powered health scoring, and real-time revenue forecasting.

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CRM Segments

CRM Segments

Intermediate3 min read

CRM Segments — Target the Right Audience

Build dynamic audience segments with visual AND/OR logic. Segments update automatically as contacts meet or fall out of criteria.

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CRM Sequences

CRM Sequences

Intermediate4 min read

CRM Sequences — Automate Follow-Up Emails

Build automated multi-step email sequences with smart branching, behavior-based triggers, and AI-powered personalization for every contact.

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CRM Configuration

CRM Configuration

Intermediate4 min read

CRM Configuration — Customize Pipelines and Fields

Customize your CRM: pipeline stages, custom fields, contact scoring rules, automatic tagging, and deal automation — no coding required.

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2 guides

Analytics & Reporting

Analytics Dashboards

Analytics Dashboards

Intermediate3 min read

Analytics Dashboards — Visualize Your Marketing Data

Build custom analytics dashboards with 14 chart types, cross-channel data sources, and drag-and-drop widgets. Share and export insights.

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Reports

Reports

Intermediate4 min read

Reports — Generate and Export Marketing Reports

Build custom marketing reports with 14 chart types, AI-powered analysis, white-label branding, and scheduled delivery. Pull data from all connected sources.

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7 guides

SEO & Intelligence

SEO

SEO

Beginner5 min read

SEO — Optimize Your Search Engine Performance

Comprehensive SEO toolkit: site audits, on-page optimization, keyword tracking, backlink analysis, and competitor comparison. Schedule automated reports and monitoring.

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Keyword Tracking

Keyword Tracking

Beginner3 min read

Keyword Tracking — Monitor Your Search Rankings

Track keyword rankings daily across Google, Bing, and Yahoo. Monitor competitors, analyze trends, and measure SEO impact on search visibility.

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Competitor SEO

Competitor SEO

Intermediate3 min read

Competitor SEO — Analyze Competitor Search Strategies

Analyze competitor SEO strategies: keyword gaps, ranking comparisons, content analysis, and backlink opportunities. Find and prioritize competitive advantages.

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Competitor Intel

Competitor Intel

Intermediate4 min read

Competitor Intel — Monitor Your Competitive Landscape

Track competitor SEO rankings, content, ads, and technology changes. Get alerts on competitive moves and identify strategic opportunities.

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AEO

AEO

Intermediate3 min read

AEO — Answer Engine Optimization

Optimize content for AI answer engines like ChatGPT and Perplexity. AEO audits, schema markup, FAQ optimization, and topical authority building.

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Local Services

Local Services

Intermediate4 min read

Local Services — Manage Local SEO and Listings

Manage Google Business Profiles, track local rankings, monitor citations, and respond to reviews — everything local SEO, in one place.

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Product Intelligence

Product Intelligence

Intermediate3 min read

Product Intelligence — Analyze and Optimize Your Products

Analyze and optimize product listings, monitor reviews, track competitor pricing, and improve e-commerce performance with AI insights.

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1 guide

Integrations

Connected Apps

Connected Apps

Beginner3 min read

Connected Apps — Manage Your Integrations

Connect MartechAI to your marketing stack — Google, social platforms, CRMs, e-commerce, and more. Manage sync settings and monitor integration health.

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2 guides

Workspace & Admin

Project Management

Project Management

Beginner4 min read

Project Management — Coordinate Your Marketing Workflows

Plan, execute, and track marketing projects with tasks, Kanban boards, calendars, and team collaboration. Link projects to campaigns for end-to-end visibility.

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Settings

Settings

Beginner3 min read

Settings — Configure Your Workspace and Account

Manage workspace settings, team members and roles, billing and subscription, security configuration, and API keys for your MartechAI account.

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Release Notes

Stay current with product updates and improvements.

Review new features, integration updates, UX improvements, bug fixes, and upcoming changes across MartechAI.

View Release Notes
Campaign Studio canvas improvements
Enhanced CRM quick profile panel
Updated Google analytics sync jobs

Support

Common questions and troubleshooting paths.

Why is my integration not syncing?

Check credential status, workspace permissions, selected properties, and whether background sync jobs are currently queued.

Why can't a user see a workspace?

Confirm the user has been invited to the right tenant and workspace, then verify role-based permissions are assigned correctly.

How should I request help?

Include the workspace, affected module, screenshot, expected result, and what happened instead so support can route faster.

Need help?

Can't find the documentation you need?

Reach out with the feature, workflow, or integration you are working on and we will help point you to the right resource or support path.

Contact Support