Documentation

Everything you need to build, connect, and move faster with MartechAI.

Find setup guides, platform walkthroughs, integration references, feature documentation, and practical examples for getting more out of MartechAI and Derail Logic's connected marketing system.

AEO

1 article in AEO

Browse documentation for AEO.

Beginner3 min read

AEO — Answer Engine Optimization

Optimize your content for AI-powered search engines and answer engines. Learn how MartechAI helps you structure content to appear in AI-generated responses, featured snippets, and voice search results.

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AI Prospecting

1 article in AI Prospecting

Browse documentation for AI Prospecting.

Beginner3 min read

AI Prospecting — Find and Qualify Leads Automatically

MartechAI scans your ideal customer profile and surfaces high-intent prospects. Score and prioritize leads based on fit, behavior, and engagement signals.

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Analytics Dashboards

1 article in Analytics Dashboards

Browse documentation for Analytics Dashboards.

Beginner3 min read

Analytics Dashboards — Visualize Your Marketing Data

Custom dashboards with drag-and-drop widgets for website traffic, campaign performance, CRM metrics, and SEO data. Create multiple dashboards for different teams and goals.

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Autopilot

1 article in Autopilot

Browse documentation for Autopilot.

Beginner3 min read

Understanding Autopilot — AI-Powered Marketing Insights

Learn how MartechAI Autopilot proactively detects issues, surfaces opportunities, and suggests optimizations across your marketing campaigns, CRM, and analytics — all in real time.

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Brand Voice

1 article in Brand Voice

Browse documentation for Brand Voice.

Beginner3 min read

Brand Voice — Enforce Consistent Messaging

Define your brand voice with tone, style rules, and example content. MartechAI enforces these settings across all AI-generated copy in emails, blogs, social posts, and landing pages.

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Campaigns

1 article in Campaigns

Browse documentation for Campaigns.

Beginner3 min read

Campaigns Overview — Multi-Channel Marketing Orchestration

Campaigns in MartechAI coordinate emails, social posts, landing pages, and blog content into a single marketing push. Learn the campaign lifecycle from draft to completion.

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Competitor Intel

1 article in Competitor Intel

Browse documentation for Competitor Intel.

Beginner3 min read

Competitor Intel — Monitor Your Competitive Landscape

Track competitor products, pricing changes, content strategies, and market positioning. MartechAI surfaces actionable intelligence and suggests counter-strategies.

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Competitor SEO

1 article in Competitor SEO

Browse documentation for Competitor SEO.

Beginner3 min read

Competitor SEO — Analyze Competitor Search Strategies

Compare your SEO performance against competitors. See which keywords they rank for, their content strategy, backlink profiles, and where you have opportunities to overtake them.

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Connected Apps

1 article in Connected Apps

Browse documentation for Connected Apps.

Beginner3 min read

Connected Apps — Manage Your Integrations

View and manage all third-party app connections. Monitor integration health, sync status, and error logs. Connect Google Analytics, Search Console, social platforms, and more.

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Content Studio

1 article in Content Studio

Browse documentation for Content Studio.

Beginner3 min read

Content Studio — AI-Powered Writing and Publishing

Write blog posts, social captions, landing page copy, and email content with AI assistance. The Content Studio enforces your brand voice and suggests improvements in real time.

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CRM Companies

1 article in CRM Companies

Browse documentation for CRM Companies.

Beginner3 min read

CRM Companies — Track Organizations and Accounts

Link contacts to companies, track account-level activity, manage multiple contacts per organization, and view company-wide deal pipelines and communication history.

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CRM Configuration

1 article in CRM Configuration

Browse documentation for CRM Configuration.

Beginner3 min read

CRM Configuration — Customize Pipelines and Fields

Set up deal pipelines, create custom fields, define activity types, and map data between MartechAI and your external tools. Configure your CRM to match your sales process.

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CRM Contacts

1 article in CRM Contacts

Browse documentation for CRM Contacts.

Beginner3 min read

CRM Contacts — Your Centralized Contact Database

Store, search, filter, and segment every contact. Import from CSV, enrich with custom fields, track activity history, and measure data quality scores.

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CRM Deals

1 article in CRM Deals

Browse documentation for CRM Deals.

Beginner3 min read

CRM Deals — Manage Your Sales Pipeline

Track deals through customizable pipeline stages from lead to closed won. Assign values, set close dates, link contacts and companies, and forecast revenue.

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CRM Segments

1 article in CRM Segments

Browse documentation for CRM Segments.

Beginner3 min read

CRM Segments — Target the Right Audience

Build dynamic segments based on contact attributes, behavior, pipeline stage, or engagement. Use segments to power targeted campaigns and personalized sequences.

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CRM Sequences

1 article in CRM Sequences

Browse documentation for CRM Sequences.

Beginner3 min read

CRM Sequences — Automate Follow-Up Emails

Create automated email sequences triggered by contact stage, activity, or time-based rules. Track open rates, clicks, and replies per sequence.

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Email Builder

1 article in Email Builder

Browse documentation for Email Builder.

Beginner3 min read

Email Builder — Create Beautiful, High-Converting Emails

The drag-and-drop Email Builder lets you design professional emails with AI-assisted copy, personalization tokens, and responsive templates. Preview across devices before sending.

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File Library

1 article in File Library

Browse documentation for File Library.

Beginner3 min read

File Library — Centralized Asset Management

Store, organize, and share images, PDFs, videos, and documents. Tag files, create folders, and link assets to campaigns, emails, and landing pages.

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Forms

1 article in Forms

Browse documentation for Forms.

Beginner3 min read

Forms — Capture Leads and Build Your Audience

Design embedded and popup forms to capture leads. Connect submissions to CRM contacts, trigger sequences, and track conversion rates in your analytics dashboards.

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Getting Started

7 articles in Getting Started

Browse documentation for Getting Started.

Beginner5 min read

Create Your First Campaign

Build your first multi-channel campaign in MartechAI — choose a template, set your audience, schedule delivery, and let AI optimize performance.

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Beginner4 min read

Add Your First Contacts

Build your CRM database — add contacts manually, import from CSV, and organize with segments and custom fields.

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Beginner4 min read

Connect Your First Integration

Link your email, Google Analytics, Search Console, and social accounts so MartechAI can pull real data and power your marketing workflows.

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Beginner3 min read

Set Up Your Account Profile

Personalize your MartechAI account — set your name, avatar, timezone, notification preferences, and keep your password secure.

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Beginner4 min read

Create your first workspace

Learn how to create and configure workspaces in MartechAI — the top-level organizational unit that keeps client and brand data siloed.

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Beginner

Understanding Workspaces and Multi-Tenancy

The Hierarchy MartechAI uses a Tenant Workspace Users Data structure. Your tenant is your organization, workspaces are team/client environments, and data is completely isolated between workspaces. What is a Tenant? Your tenant represents your entire organization. It has a unique slug, one or more workspaces, and your billing subscription. What is a []

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Beginner

Navigating the Dashboard

Top Bar At the very top of every page you will find the Global Search bar, Notifications bell, Report a Bug button, Dark Mode toggle, Support link, and the Settings gear icon for workspace management. The main dashboard with KPI cards (Campaigns, Pipeline Value, Contacts, Deals) and monthly calendar Sidebar Navigation The left sidebar organizes []

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Help Center

1 article in Help Center

Browse documentation for Help Center.

Beginner3 min read

Help Center — How to Use MartechAI Documentation

Learn how to navigate the help center, search for articles, browse by category, and get the most out of MartechAI documentation. Includes tips for finding answers fast.

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Keyword Tracking

1 article in Keyword Tracking

Browse documentation for Keyword Tracking.

Beginner3 min read

Keyword Tracking — Monitor Your Search Rankings

Track keyword positions across search engines over time. Set up competitor keyword comparisons, track ranking changes, and identify new keyword opportunities.

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Landing Pages

1 article in Landing Pages

Browse documentation for Landing Pages.

Beginner3 min read

Landing Pages — Build and Publish Conversion-Focused Pages

Create landing pages with the visual builder. Add hero sections, CTAs, forms, testimonials, and pricing tables. Publish instantly or schedule for a campaign launch.

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Local Services

1 article in Local Services

Browse documentation for Local Services.

Beginner3 min read

Local Services — Manage Local SEO and Listings

Track local search rankings, manage business listings across directories, monitor reviews, and optimize your Google Business Profile from one dashboard.

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Platform Dashboards

1 article in Platform Dashboards

Browse documentation for Platform Dashboards.

Beginner3 min read

Platform Dashboards — Your Command Center Overview

The main dashboard gives you an at-a-glance view of active campaigns, recent activity, calendar events, integration health, and AI-driven insights. Customize which widgets appear.

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Product Intelligence

1 article in Product Intelligence

Browse documentation for Product Intelligence.

Beginner3 min read

Product Intelligence — Analyze and Optimize Your Products

Build product profiles with features, pricing, competitors, and market positioning. Run AI analyses to identify strengths, weaknesses, and opportunities in your product lineup.

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Project Management

1 article in Project Management

Browse documentation for Project Management.

Beginner3 min read

Project Management — Coordinate Your Marketing Workflows

Manage tasks, assign owners, set deadlines, and track progress. Projects tie together campaigns, content, and team communication in one place.

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RAG Knowledge Base

1 article in RAG Knowledge Base

Browse documentation for RAG Knowledge Base.

Beginner3 min read

RAG Knowledge Base — AI-Powered Document QA

Upload documents, policies, and knowledge articles. MartechAI uses Retrieval-Augmented Generation to answer questions with citations from your own content.

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Reports

1 article in Reports

Browse documentation for Reports.

Beginner3 min read

Reports — Generate and Export Marketing Reports

Build custom reports with charts, tables, and AI-generated analysis. Schedule automated report delivery via email. Export to PDF, CSV, or share live links with stakeholders.

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SEO

1 article in SEO

Browse documentation for SEO.

Beginner3 min read

SEO — Optimize Your Search Engine Performance

Track keyword rankings, run site audits, analyze competitor SEO strategies, and get AI-powered recommendations. Integrates with Google Search Console for live data.

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Settings

1 article in Settings

Browse documentation for Settings.

Beginner3 min read

Settings — Configure Your Workspace and Account

Manage workspace settings, user profiles, team members, subscription plans, email connections, and billing. Everything you need to configure your MartechAI environment.

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Social Media

1 article in Social Media

Browse documentation for Social Media.

Beginner3 min read

Social Media — Schedule, Publish, and Analyze

Connect Facebook, Instagram, LinkedIn, and X (Twitter). Schedule posts, monitor engagement, and track performance across all platforms from one calendar.

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Workflows

1 article in Workflows

Browse documentation for Workflows.

Beginner3 min read

Workflows — Automate Repetitive Marketing Tasks

Build automated workflows with triggers, conditions, and actions. Connect apps, move data between systems, send notifications, and update records without manual intervention.

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Release Notes

Stay current with product updates and improvements.

Review new features, integration updates, UX improvements, bug fixes, and upcoming changes across MartechAI.

View Release Notes
Campaign Studio canvas improvements
Enhanced CRM quick profile panel
Updated Google analytics sync jobs

Support

Common questions and troubleshooting paths.

Use these resources when something is not syncing, a permission looks wrong, or your team needs help finding the right workflow.

Why is my integration not syncing?

Check credential status, workspace permissions, selected properties, and whether background sync jobs are currently queued.

Why can't a user see a workspace?

Confirm the user has been invited to the right tenant and workspace, then verify role-based permissions are assigned correctly.

How should I request help?

Include the workspace, affected module, screenshot, expected result, and what happened instead so support can route faster.

Need help?

Can't find the documentation you need?

Reach out with the feature, workflow, or integration you are working on and we will help point you to the right resource or support path.

Contact Support