Frequently AskedQuestions

MartechAI has a free forever plan (no credit card, no time limit) with 100 emails/month and 1 SEO audit. Paid plans start at $49/month (Starter: 5,000 emails, full CRM, all Google integrations), $149/month (Growth: 25,000 emails, Campaign Studio, Autopilot, multi-tenant workspaces), and $349/month (Business: 100,000 emails, custom integrations, white-label, API access). Enterprise plans with custom pricing are also available. All paid plans include unlimited contacts — only email sends are metered. You can use your own Amazon SES account at no extra cost.

No. All MartechAI paid plans include unlimited contacts at no additional charge. We don't believe you should be penalized for having a large audience. Only email sends per month are metered. The free plan is capped at 100 emails/month, but paid tiers range from 5,000 to 100,000 sends/month.

Better than a trial: MartechAI offers a free forever plan with no credit card and no time limit. You get 100 emails/month, 1 SEO audit, 1 project, and basic CRM to explore the platform at your own pace. When you're ready for more capacity, upgrade to a paid plan. No pressure, no expiration.

Yes. All plans are available with annual billing at a 20% discount. Starter: $468/year (equivalent to $39/month). Growth: $1,428/year ($119/month). Business: $3,348/year ($279/month). You can switch between monthly and annual billing at any time through your account settings.

Yes. You can connect your existing Amazon SES account and send through your own verified domains at no additional cost from MartechAI. You pay Amazon directly for sending costs (typically $0.10 per 1,000 emails). Alternatively, MartechAI's managed SES handles setup, DKIM/SPF configuration, and IP warmup if you prefer a hands-off approach. This “bring your own SES” model is why MartechAI can offer much lower pricing than platforms that mark up email sending.

MartechAI provides step-by-step documentation for configuring DKIM (DomainKeys Identified Mail) and SPF (Sender Policy Framework) on your domain. When using your own SES, you'll add DNS records that Amazon provides. With MartechAI-managed SES, we handle the entire setup. Both authentication methods are critical for inbox placement — we walk you through it in the documentation.

MartechAI uses Retrieval-Augmented Generation (RAG) — our AI ingests your brand voice guidelines, Ideal Customer Profile (ICP), product data, campaign history, and integrations data (GA4, GSC, CRM, etc.) before generating responses. Unlike generic AI tools that rely solely on public training data, MartechAI's AI understands your specific business context. The result: content that actually sounds like your brand, data-backed campaign recommendations, and proactive insights via the Autopilot system.

MartechAI integrates natively with Google Analytics (GA4), Google Search Console, Google Ads, WordPress, HubSpot, Salesforce, Amazon SES, Facebook, Instagram, and LinkedIn. For everything else, the n8n workflow automation integration connects MartechAI to 400+ additional applications. Zapier integration is in progress — the strategy is “build one integration to unlock 7,000+ apps.” See the full list on our Integrations page.

Yes. MartechAI was built from the ground up with multi-tenancy. Every database query and asset access is scoped to a specific Tenant and Workspace, ensuring complete data isolation between clients. This makes it ideal for agencies managing multiple client accounts or enterprises with separate business units — each workspace gets its own CRM, campaigns, brand voice, RAG knowledge base, and integrations. No data leakage, no accidental cross-client visibility.

Data is stored in secure, encrypted databases with strict tenant isolation. MartechAI uses JWT-based authentication with short-lived tokens, role-based access control (RBAC), and comprehensive audit logging. Our infrastructure runs on AWS with encrypted data at rest and in transit. We've passed an OWASP security audit. Self-hosted deployment is available for Enterprise plans. SOC 2 certification is planned as our client base grows.

Yes, self-hosted deployment is available on Enterprise plans. You get full control over your infrastructure, data residency, and security compliance. This is particularly relevant for organizations with strict data sovereignty requirements or specialized security needs.

Yes. MartechAI supports CSV import for contacts, companies, and deals. We provide migration guides for HubSpot, Salesforce, Mailchimp, and other common platforms. Our team can assist with data migration during onboarding. For enterprise migrations with complex data structures, contact us for dedicated support.

We have detailed comparison pages with side-by-side breakdowns of features, pricing, and use cases. Each page includes honest assessments of where competitors genuinely win and where MartechAI offers advantages: